Salesforce Knowledge articles are used for documentation useful information about application process and usage. These articles can be categories using data categories and we can also set keywords for easy…
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salesforce knowledge article
- LightningSalesforce
Show Category wise Knowledge Article using LWC
by Dhanik Lal Sahni February 26, 2021Salesforce Knowledge Articles is a excellent knowledge library to resolve customer issues faster. These articles can be categories based on module, department, city, state, territory or other factors. Salesforce has…
- LightningSalesforce
Custom Salesforce Knowledge Component using LWC
by Dhanik Lal Sahni February 14, 2021Salesforce Knowledge is excellent knowledge base which help support executive to resolve customer issues faster. We can use this tool by enabling Lightning Knowledge and adding this to case page…