Salesforce Knowledge articles are used for documentation useful information about application process and usage. These articles can be categories using data categories and we can also set keywords for easy…
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data category in knowledge article
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Show Category wise Knowledge Article using LWC
by Dhanik Lal Sahni February 26, 2021Salesforce Knowledge Articles is a excellent knowledge library to resolve customer issues faster. These articles can be categories based on module, department, city, state, territory or other factors. Salesforce has…